How should my Network (Wi-Fi and firewall) be configured?

Wi-Fi Connection properties

  • 2,4 GHz Wi-Fi required, preferably with automatic channel selection.
  • Networks without DHCP server are not supported.
  • WPA or WPA2 encryption mandatory.
  • Networks without security are not supported.
  • SSID must be visible and should not be hidden during installation.
  • Not all characters are allowed in the SSID or Wi-Fi password
    • Allowed characters for SSID: [a-z],[A-Z],[0-9],[!#$%&'()*+-.\:;<>?@[]^_`{|}~]
    • Allowed characters for Wi-Fi password: [a-z],[A-Z],[0-9],[!"#$%&'()*+-./:;<>?@[\]^_`{|}~]
  • MAC filtering must not be active on the router.
  • Your firewall should allow Smappee to create outbound secure HTTP connections.

Note: The DHCP of your router assigns the IP address of your Smappee monitor 

Firewall rules

No specific firewall settings are required in your network. If you use a firewall, use the commonly applied secure firewall rules:

  • Inbound communication: All inbound ports closed. No port forwarding.
  • Outbound communication: All outbound ports allowed.

If more specific rules are required:

HARDWARE:

farm1pub.smappee.net  port 443 & 80
farm1propub.smappee.net port 443 & 80 
kafka1.smappee.net port 443
kafka2.smappee.net port 443
kafka3.smappee.net port 443
mqtt.smappee.net port 443 & 80
NTP 123 (pool.ntp.org)

SMARTPHONE APP:

farm1pub.smappee.net port 443 & 80
farm1propub.smappee.net port 443 & 80
mqtt.smappee.net port 443 & 80

Dashboard:
dashboard.smappee.net (MQTT + farmwebclient) port 443 & 80

Troubleshooting

  • Make sure mobile data is switched off on your phone.
  • Make sure location services are switched on on your phone.
  • Double-check your password and SSID.
  • Double-check that your smart phone is connected to the correct Wi-Fi network, not to a hotspot or other networks where you have your password configured.