Hardware
General
Installation Manuals
Smappee Infinity - Genius
Smappee Infinity - Connect or Wi-Fi Connect
Smappee Infinity - Power Box
Smappee Infinity - CT Hub
Smappee Infinity - CT's
Smappee Infinity - Input Module
Smappee Infinity - Output Module
Smappee (Solar) Energy monitor
- Wrong measurements after power cycle
- How to change the configuration of my Smappee (Solar) Energy Monitor?
- Expert portal configuration for single phase or three phase solar energy monitors.
- Expert portal configuration for 3 phase and single phase (+ solar) energy monitors.
- How do I reset the Smappee Energy or Solar monitor?
Smappee Pro / Plus
Smappee Gas and Water
- Which sensor should I use? The optical or magnetic sensor?
- What is a Smappee Gas and Water Monitor?
- How do I install the Gas & Water monitor?
- My Gas & Water monitor does not measure correctly, what to do?
- Is my water and/or gas meter compatible with the Smappee Gas & Water Monitor?
- What is the difference between a connected Gas and Water monitor and a standalone Gas and Water monitor?
Smappee Switch/Comfort plug
Software
General
- Does Smappee keep records about my energy consumption?
- How to change my personal settings?
- How long does Smappee store my data?
- I don't know my username anymore, what to do?
- I've encountered an issue in the Smappee software, how can I report it?
- How to access the monitor’s expert portal?
iOS and Android App
- How can I share my location?
- I am getting a certificate expired error in the app, what to do?
- How to manage energy calculations based on rates and tariffs?
- Where can i download the Smappee iOS or Android app?
- Changing the currency
- How to change the tariff for the gas consumption?