Some EVs do not charge on a Delta setup. Since Delta is a Belgium-specific Grid system, some car manufacturers do not fully support it.
- Ensure that the charger is installed according to our special Delta instructions, which can be found in the product manual: https://www.smappee.com/downloads/.
- If your EV does not charge, contact your installer to disconnect L2 and L3 (Black, Grey) from the charging cable or socket to force the EV to charge in single-phase mode.
- If the issue persists and you have 230V between L1 and Neutral, your only option is to install a transformer to create a 3x400V+N system.