Where can I find the QR sticker for installation on the Smappee charging station?

Overview per model of where the QR sticker sits on a Smappee charging station.

You scan the QR sticker on the charging station to add the station during installation. The sticker also shows the serial number of the charging station. Below you find the position of the sticker for every model.

Model Position of the QR sticker
EV Ultra Bottom right side of the unit, on the side of the front plate
EV Base Top right side of the unit, on the top plate
EV Wall Inside of the left side of the metal frame
EV One Inside of the socket cover of the outer frame
EV Dual On the side of the unit. On socket versions, also check underneath the socket cover
Note: All positions are described as if you are standing in front of the charging station.

EV Ultra

The QR sticker can be found on the bottom right side of the unit, on the side of the front plate. This is the same for all EV Ultra versions.

Position of the QR sticker on the Smappee EV Ultra

EV Base

The QR sticker can be found on the top right side of the unit, on the top plate.

Position of the QR sticker on the Smappee EV Base

EV Wall

The QR sticker can be found on the inside of the left side of the metal frame of the unit.

Position of the QR sticker on the Smappee EV Wall

EV One

The QR sticker can be found on the inside of the socket cover of the outer frame.

Position of the QR sticker on the Smappee EV One

EV Dual

The QR sticker can be found on the side of the unit. On socket versions, also check underneath the socket cover. The image below shows the position on the EV Dual Wall and on the EV Dual Base.

Full size preview
Cannot find or read the sticker?

If the sticker is damaged, painted over or no longer readable, you can still look up the serial number of the charging station in the Smappee app. Contact Smappee support if you cannot retrieve it in either way.

Note: The QR sticker on the unit is used during installation. It is not the same as the public charging QR code that a charging host adds via the Smappee Dashboard so that EV drivers can start a session.
See also

Where to find the serial number of my installed devices in the Smappee app?

How do I add a QR code to my Smappee Charging Station?

Was this article helpful?

0 out of 1 found this helpful

Have more questions? Submit a request