Where can I find the QR sticker for installation on the Smappee charging station?

Overview per model of where the QR sticker sits on a Smappee charging station.

You scan the QR sticker on the charging station to add the station during installation. The sticker also shows the serial number of the charging station. Below you find the position of the sticker for every model.

Model	Position of the QR sticker
EV Ultra	Bottom right side of the unit, on the side of the front plate
EV Base	Top right side of the unit, on the top plate
EV Wall	Inside of the left side of the metal frame
EV One	Inside of the socket cover of the outer frame
EV Dual	On the side of the unit. On socket versions, also check underneath the socket cover

Note: All positions are described as if you are standing in front of the charging station.

EV Ultra

The QR sticker can be found on the bottom right side of the unit, on the side of the front plate. This is the same for all EV Ultra versions.

Position of the QR sticker on the Smappee EV Ultra

EV Base

The QR sticker can be found on the top right side of the unit, on the top plate.

Position of the QR sticker on the Smappee EV Base

EV Wall

The QR sticker can be found on the inside of the left side of the metal frame of the unit.

Position of the QR sticker on the Smappee EV Wall

EV One

The QR sticker can be found on the inside of the socket cover of the outer frame.

Position of the QR sticker on the Smappee EV One

EV Dual

The QR sticker can be found on the side of the unit. On socket versions, also check underneath the socket cover. The image below shows the position on the EV Dual Wall and on the EV Dual Base.

Position of the QR sticker on the Smappee EV Dual Wall and EV Dual Base

Cannot find or read the sticker?

If the sticker is damaged, painted over or no longer readable, you can still look up the serial number of the charging station in the Smappee app. See Where to find the serial number of my installed devices in the Smappee app?

Still can't find it? Submit a request via the Submit a request button at the top right of this page.

Note: Looking for the serial number of a Smappee monitor, such as a Genius, Genius Flex or Connect? You find it on the sticker on the back of the monitor. A monitor serial number also has 10 digits and always starts with a 5. See Where do I find the serial number of my Smappee monitor?

Note: The QR sticker on the unit is used during installation. It is not the same as the public charging QR code that a charging host adds via the Smappee Dashboard so that EV drivers can start a session.