What happens to my charging station when my employer stops our split billing agreement?

When your employer ends your split billing agreement, here’s what you need to know :

 

What changes?

  • When Split Billing was activated for your charging station, the configuration was set to Authenticated (Split Billing).
    This allowed you to swipe your Smappee Smart Charge Card and have your charging sessions billed directly to your employer.
  • Now that the agreement has ended, your Smappee Smart Charge Card has been deactivated and can no longer be used for charging.

 

What stays the same?

  • The configuration of your charging station does not change automatically.
    This is intentional, as someone else in your household (e.g. a partner) may still be using split billing on the same station through a different employer.

 

What Can You Do?

If the charging station is your property, you have two options to update the configuration:

  1. Switch to Unauthenticated mode
    This allows you to start charging simply by plugging in.
    Attention ! Make sure your charging station is located in a protected area to prevent unauthorized use.
  2. Use Authenticated (Whitelisting)
    This mode does not involve billing, but ensures that only authorized (whitelisted) cards can start a charging session.
    It’s a secure way to control access without linking sessions to an employer.

 

 

Need Help?

 

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