Cancel your Group-> with the following steps:
- Log into the Smappee dashboard using your account connected to your organisation or company.
- Select the "Chargers" board from the menu on the left.
- On the right, your "Charging Squares" will appear.
Click on the one you want to use—it should display "selected" in green. - Scroll down to the section titled “Charging stations at…”
Again, check your charging station—it should also show "selected" in green. - Continue scrolling to the “Pricing Policies” section.
The name of your company should appear automatically.
Remark : If nothing appears there, you may type the name of your company here; your pricing policy will then appear.
- A new Pop-up window will appear -> you need to open the second tab 'Groups'.
Click on the group you want to cancel and update pricing policy.
By this action, you have untied the group from the pricing policy.
The group on itself still exists with the token in the group.
- If you want to cancel the group entirely, with all the tokens with it,
you need to open your pricing policy, select the tab "Groups"
and open the specific group you want to delete.
- Delete the token(s) within the group and click update group.
- Delete the group on its whole :
- You then need to go to the "Groups"
- As a result : the entire group, with its token and with its discount price will no longer exist.