The Smappee P1 module (serial 5700xxxxxx) cannot pick up new Wi-Fi settings by itself. If the network changed, you run the setup again from the Smappee app.
When you need this
Run the setup again if:
- the network name (SSID) or the Wi-Fi password was changed
- the modem or router was replaced or reset
- you want to connect the P1 module to a different Wi-Fi network
In these situations the P1 module keeps trying to reach the network it was configured for, which usually shows as a red LED.
Before you start
- You need the new network name and password.
- You need to be able to reach the P1 module physically, since the procedure starts with a reset on the device.
- The P1 module connects over Wi-Fi only. The network must meet the Smappee requirements, among others a 2.4 GHz network with a visible network name. See How should my Network (Wi-Fi and firewall) be configured?
-
In the Smappee app, go to Settings > Smappee monitors > Infinity modules > Smappee P1 Module > Connectivity > Change your setup.
- The app asks you to reset the module. Press the reset button at the bottom left of the A port (the RJ10 port) and hold it for a few seconds until the LED turns blue, then release.
- Wait until the LED is flashing blue. A solid blue LED means the module is still starting up, which can take 1 to 2 minutes. Flashing blue means the module is broadcasting its own hotspot. If the LED does not start flashing blue within 5 minutes, see the table below.
- Connect your phone to the hotspot of the P1 module. It is named Smappee followed by the serial number, for example Smappee5700xxxxxx.
- Go back to the app and follow the remaining steps to select the new network and enter the password.
- Wait until the LED shows a green breathing pattern. The P1 module is then connected and working correctly.
If something goes wrong during the setup
| What you see | What it means and what to do |
|---|---|
| The LED does not start flashing blue, stays solid blue, or stays off |
The P1 module is probably not getting enough power from the meter. Check these two things:
Then disconnect the P1 cable from the meter, plug it back in, and start the setup again. |
| The LED falls back to flashing blue after you entered the Wi-Fi details | The P1 module could not connect to the network. Check the network name and password, and check the requirements in How should my Network (Wi-Fi and firewall) be configured? Then run the setup again. |
| Yellow flashing LED | The network does not meet all requirements. Common causes are a 5 GHz only network, a hidden network name, MAC filtering, or special characters in the network name or password. Check the requirements in How should my Network (Wi-Fi and firewall) be configured? |
| Red LED | No stable internet connection. Wait 1 to 5 minutes first, a short drop or a firmware update solves itself. Still red? The password may be wrong (run the setup again), or the Wi-Fi signal is too weak at the meter. Improve coverage with a Wi-Fi extender or access point near the meter. |
| Solid green LED | The P1 module is connected to your network but cannot reach the Smappee cloud. A firewall or router setting is blocking it. See Firewall Rules for Smappee. |
| The Next button stays greyed out while connected to the hotspot | Check that mobile data is switched off. Or the step may have timed out. Go back one step, select the flashing LED option again and check whether the Next button appears. |
Still not connected
Contact your installer or submit a request. Include the serial number of the P1 module, the LED colour and pattern you see, and at which step of the setup it goes wrong.
See also: How does my Smappee P1 module work?