How does smart charging - schedules only work?

EV Charging · Smart charging
How does Smart charging - Schedules work?
Charge automatically at the cheapest, greenest moments before your deadline.

Charging your vehicle at home can be quite taxing on your electrical installation. With Smart charging - Schedules, Smappee automatically works out the best moments to charge your EV, based on your electricity tariffs and your solar forecast, so your car is ready on time without you having to think about it.

Requirements
  • A schedule must be programmed in the Smappee app, via the Smart charging – Schedules (and surplus) menu. See how to activate it.
  • Your electricity tariffs must be entered in the app, so the algorithm can optimise for cost. See how to set up your tariffs.
  • A stable solar forecast is needed for fully optimal results. Your monitor can take up to 30 days to build a correct estimate, schedules may not be fully optimised during this ramp-up period.
Note: If no schedule is detected within the next 24 hours, your car will charge at maximum speed, exactly as if the charging station were set to Standard Charging.
What to expect after selecting Schedules

When you first select Schedules, your car will start charging immediately, at full speed. This is completely normal: the algorithm needs up to about a minute to map out the schedule. Once it has:

  • Charging will pause, or slow down, exactly as needed to meet your schedule.
  • Your requested range (in km) is converted to energy using a fixed factor of 0.2 kWh/km, a good estimate for most EVs, though it can vary a bit with weather and driving style.

The optimal charging windows are calculated from a combination of: forecasted solar production and consumption, your electricity tariffs, and live consumption/production. This schedule is continuously re-adjusted in real time. The algorithm always favours solar surplus first, then the cheapest available grid tariff, but the requested energy is always guaranteed: your EV will never be left empty, even if that means charging past your set end time or during a more expensive tariff period.

Smart charging is somewhat less accurate during the first few days after installation, while the system is still learning your energy usage patterns.

Schedules and surplus

Schedules and surplus combines Schedules with Solar charging, in two phases within the same charging session:

  1. Schedule phase: the charger first recharges your vehicle based on your programmed schedule, exactly as described above (same requirements, same behaviour).
  2. Surplus phase: once your requested range/energy has been delivered, the charger switches over and continues charging only on solar surplus, with the same Grid support and dynamic phase switching logic described in the Solar charging article.
Note: It's normal for charging behaviour to change mid-session on this mode, that's the automatic switch from the Schedule phase to the Surplus phase once your schedule requirement is met, not a fault.
My charging isn't behaving as expected

Before anything else, check the charging session status in the Dashboard or app. Only a Paused (or reduced-speed) status is explained by the logic on this page, other statuses point to something unrelated.

What you see Likely explanation
Car starts charging immediately at full speed right after selecting Schedules Normal, the algorithm is still mapping out the schedule (up to about 1 minute). Wait and recheck.
Car keeps charging at full speed / never pauses, even with a schedule set Likely an unrealistic schedule: too little time, or too much requested range for the available charging window. The algorithm always prioritises delivering your requested energy over respecting the schedule.
No schedule seems to be applied at all, car just charges like Standard Charging Confirm a schedule with an end time is actually programmed in the app, and that it's detected within the next 24 hours.
Schedule seems inaccurate or not well optimised Normal during the first 30 days after installation, while the solar forecast is still stabilising.
On Schedules and surplus: car charges at scheduled speed even with little solar surplus Still in the Schedule phase, the requested range/energy hasn't been fully delivered yet.
On Schedules and surplus: charging slows down or stops shortly after reaching your requested range Expected, the session has switched to the Surplus phase and is now limited by Grid support/solar surplus.

Still not resolved?

Contact Smappee Support. Please have the following ready:

  • Serial number of the charging station
  • Your programmed schedule (requested range, time window) and electricity tariffs
  • The exact date and time of the charging session that didn't behave as expected

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