Charging priorities let you manage how charging power is distributed among different users. This is especially useful when multiple vehicles are charging at the same time and the available power is limited.

By adjusting these priorities, you can make sure that charging resources are used efficiently, based on the specific needs of each user.

Each station comes with a default priority setting, which gives everyone the same charging priority automatically.

Priority rules are only applied after you manually add specific tokens.

You can configure this via the "Charging priorities" card on the Smappee dashboard.

Example 1: Prioritizing Visitors Over Employees

A common setup is to assign a higher priority (e.g., 100%) to visitors and a lower one (e.g., 50%) to employees.

This makes sense because:

• Visitors are usually onsite for a short period and may need a faster charge.
• Employees are generally present for longer and can allow their vehicles to charge more gradually.

In many cases, visitor tokens may not be registered in the system.

When an unrecognized token is used, the system falls back to the default priority settings.

Example 2: Prioritizing Mobile Employees (e.g., Salespeople)

Another approach is to assign higher priority to employees who are only onsite briefly, such as salespeople.

This is useful because:

• These employees might be at the office for just an hour or two and need a quick top-up.
• Regular staff, who stay all day, can be assigned a lower priority, allowing slower charging over time.

How to Assign a Priority to a Specific Token

1. Log into the Smappee dashboard using your company or organization account.
2. Select the "EV Line" or "Chargers" board from the menu on the left.
3. On the right, your Charging Squares will appear.
4. Click on the charging square you want to configure—it will be highlighted in green.
5. Scroll down to the section titled “Charging priorities at …”
6. Click the “Add token” button and fill in the required information:
• Add the user's token
• Set a priority percentage (e.g., 50%, 100%)
• Enter the user’s alias or name

Note :

If you don’t see the "Charging Priorities" section on your dashboard, you can easily add it:

• Click ‘Add card’ at the top left of the dashboard
• Type ‘Charging priorities’ in the search bar
• Click on the card when it appears—it will be added to your dashboard, usually at the bottom.

Note :

In the example shown, the RFID token 01234567891011 was assigned a lower priority (50%) than the default value. As a result, this employee’s EV will charge more slowly than a visitor’s or salesperson’s EV, especially in situations where power is limited and overload protection takes place.