Good to know..

433 MHz remote control, not WiFi

The Comfort Plug does not connect via WiFi but via a wireless 433 MHz radio.  A wireless radio similar to the remote control to lock and unlock your car.  The radio transmitter to send commands to the Comfort Plugs is built into your Smappee monitor.  The commands to control your Comfort Plugs are not issued by your phone or tablet over WiFi, or Bluetooth.  The maximum range between Smappee and the Plug is 15 meters.

 

Privacy.. a unique key!

In order to use the plug, you will have to pair the plug to your Smappee monitor.  The plug will receive a unique key from the Smappee monitor and from then on only accept commands issued by those "paired" devices using these unique keys.  

The Comfort Plug can be paired with a maximum of 3 devices (e.g. Smappee monitor, Remote Control One - button 1, Remote Control Two - button 2)

 

The Plugs are One Way only!

The Comfort Plug is a one way only Radio Controlled switch. The plug can only receive commands to turn ON and turn OFF, and are not able to respond to the Smappee monitor in order to confirm that the command has been received and executed!

 

Feedback via the Consumption and Events!

If you connect the plug to e.g. an appliance that you have identified with Smappee, then you can watch the event list and verify that the plug turned on at a specific time by verifying that immediately following the ON/OFF event of the Comfort Plug, the appliance (powered by the plug) turned ON or OFF as well.  In other words, confirmation of the ON or OFF comes via the consumption. 

The "Plugs" screen allows you to turn ON and OFF your plugs.  At the top of this screen, a light grey "events" area, shows events like "Home cinema On" and power changes (in this example "+386 W").  You can check if the plug turned ON or OFF something (power increase) or a specific appliance.

 

Does the App show if the plug is ON or OFF?

No. The App does not "know" the state of the plug.  

This is because the plug is one-way, it only receives radio signals, but does not send it's current state to Smappee.  

Since the state of the plug may change outside the control of Smappee (using the manual remote control, power reset, out of range, ...) the Smappee and the App have no way of being sure of the actual state of the plug.

 

 

 

Have more questions? Submit a request

Comments

  • Avatar
    Chris

    Is it possible to manually turn plugs off and on ?

  • Avatar
    Stefan Grosjean

    Yes, you can either use the wireless Remote Control (you get it with the 3 or 6 pack: see
    http://support.smappee.com/hc/en-us/articles/202330375-Specifications-and-countries-supported ) and also via your Smappee App: Go to Plugs and Press On/Off.

  • Avatar
    Chris

    That's great, if i just turn the wall socket on with the Comfort Plug in, will the comfort plug be on or off, or does it depend on the last state set via the app?

    any chance you will support smart plugs with an on/off button like the geo ones? (http://www.greenenergyoptions.co.uk/products-and-services/smart-plugs/).

  • Avatar
    Stefan Grosjean

    The Plug will be Off if you turn the wall socket back On.

    I checked to find the specs of the geo ones, but they are not available on their website. So can't answer. But if they would support HomeKit then it should be possible in the future. An alternative would be IFTTT.

  • Avatar
    VANDUYSEN Vic

    Or Belkin Wemo switches ?? The newest generation is even measuring power consumption ...

  • Avatar
    Michal Rutka

    Why it is not possible to remove plug events from event listing? I would like to keep my event listing clean to show only unmatched appliances. Plugs are already matched as they must be added manually. However their events pollute the list.

  • Avatar
    Stefan Grosjean

    You can for Appliances .. just "Disable the Show in Event list" for the Appliances you don't want to see anymore., But you would like this for Plugs as I understand .. Good suggestion. I'll have this added to the long list on the roadmap. Thanks for the suggestion.

  • Avatar
    Cassian Edelmann

    Is it possible to control other 433MHz radio plugs with my smappee?

  • Avatar
    robby smets

    i'm using a plug for my christmas lights and set a trigger to turn it of when consumption is under 175w.
    But now every 5 minutes it show christmas lights are off.
    So my event list only shows christmas lights off :-)

  • Avatar
    john helliwell

    Hi. Sorry if I'm being thick but I don't understand the answers to OPs question. If I have people in the house without a smartphone do they have to use the remote to turn the device on / off?

  • Avatar
    Chris

    @john helliwell
    yes you need the remote that comes with the multipack or the smartphone app. It is not possible to turn the plugs on actually physically at the plug. If you turn the plug off at the socket like if you unplugged it when you plug it back in the plug will be in the off state.

Powered by Zendesk