General
- How can I create and follow up my tickets?
- Smappee RMA flow
- Smappee Academy - getting certified
- Declaration of Conformity
- How can I change my location name?
- Where do I find the serial number of my Smappee monitor?
- Who should I contact in case of an issue?
- Do I have a Single phase, three phase star or three phase delta electrical installation?
- How to set a static/fixed IP on the Smappee Products
- How long does Smappee store my data?
- Acceptable Wi-Fi signal strengths
- How should my Network (Wi-Fi and firewall) be configured?
- Does Smappee keep records about my energy consumption?
- How to change my personal settings?
- I don't know my username anymore, what to do?
- I've encountered an issue in the Smappee software, how can I report it?
- How to access the monitor’s expert portal?
- Which 3rd party platforms are compatible with Smappee?
- How to reset my historical data?