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General

  • Smappee RMA flow
  • Smappee Academy - getting certified
  • Declaration of Conformity
  • How can I change my location name?
  • Where do I find the serial number of my Smappee monitor?
  • Who should I contact in case of an issue?
  • Do I have a Single phase, three phase star or three phase delta electrical installation?
  • How long does Smappee store my data?
  • Acceptable Wi-Fi signal strengths
  • How should my Wi-Fi be configured?
  • Does Smappee keep records about my energy consumption?
  • How to change my personal settings?
  • I don't know my username anymore, what to do?
  • I've encountered an issue in the Smappee software, how can I report it?
  • How to access the monitor’s expert portal?
  • Which 3rd party platforms are compatible with Smappee?
  • How to reset my historical data?
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